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10% OFF - Nov Special

Submit Booking Request to qualify for this deal. Offer valid till 30 Nov 2022

*Terms & Conditions apply

Exclusively Cats

At Pets Eden, Staycation Services are available FOR CATS ONLY 

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Disinfecting of Rooms between Pets

At Pets Eden, we take hygiene very seriously. All Rooms are disinfected between pets.

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Daily Disinfecting of Premises

At Pets Eden, we take hygiene very seriously. Our Premises are disinfected at the end of everyday.

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Types of Rooms Available

Premier Suite

Room Size: (120cm by 90cm by 60cm)

Junior Suite

Room Size: (90cm by 90cm by 60cm)

Pricing & Requirements

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**Special Rates Available for Extended Stays**

  • Special Rate - 20% Off

  • Extended Stay - more than 14 night booking

Frequently Asked Questions

Check-In

  • Mon, Wed to Sat:

    • 11am to 6.30pm

  • Sundays:

    • 11am to 4.30pm

  • Tuesdays & Public Holidays:

    • 10am to 12pm

  • Any Other Timings:

    • Afterhours Surchrage $100 applies

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Viewing

  • If you would like to come by to see the rooms before booking, pls drop us a text via WhatsApp 9227 7915 to book an appointment

Daily Playtime

  • All cats get daily playtimes. How much playtime depends on the individual cats

Things to Pack

  • Food (pls also include feeding instructions)

*Food is not provided as a sudden change in diet may cause diarrhea/vomiting​

  • Favourite cloth/cushion (put inside your cat's carrier) - the familiar smell reassures your cat

*cat sand & litterbox will be provided​

*food bowls/water bowls will be provided

Check Out

  • Mon, Wed to Sat:

    • 10am to 12pm

    • 12pm to 6.30pm (Additional half day charge)

  • Sundays:

    • 10am to 12pm

    • 12pm to 4.30pm (Additional half day charge) 

  • Tuesdays & Public Holidays:

    • 10am to 12pm

  • Any Other Timings:

    • Afterhours Surchrage $100 applies

Daily Updates

  • we will send daily updates (pictures/video through WhatsApp) to keep you posted on kitty's progress

Settling In Period

  • Cats generally need about 2 to 3 days to settle in to a new environment. They may or may not eat/drink or use their litterbox during this two days. Please do no worry, we will keep you posted of their progress.

Transport

  • Pick Up:

    • between 12m and 3pm

  • Send back:

    • between 12pm and 3pm

  • driver will call/text when on the way. We'll need to trouble u to meet driver at the carpark/loading bay as we cant leave other pets in the van unattended. We seek your kind understanding on the matter

 

**(Not Available on Tuesdays, Sundays & Public Holidays)

Tuesdays & Public Holidays

  • One of us comes in twice on the day, to check on the cats and feed them

  • Due to manpower shortage, we apologize we are not able to accomodate late checkout on Tuesdays & Public Holidays

In case of Emergencies

  • Housecall Vet on standby

  • Mount Pleasant (East Coast Rd) is a 12mins drive away

For Enquiries/Bookings

01

Submit the Vacation Registration Form 
*We need the info on the form to generate a quote for you

02

Send over your cat's Vaccination Records (Take picture and send on WhatsApp 9227 7915)

*We require 2 pages
- The page with your cat's name on it​
- The page which shows the vaccination date & vet's signature

03

You will receive a Quote via WhatsApp

04

To Confirm the Booking, we require
- 50% deposit to confirm the booking
- 50% balance due upon Check-In


If you do not wish to confirm the Booking, kindly drop us a text on WhatsApp that you will not be going ahead with the booking

Photo Gallery

If you have further questions, call us or Whatsapp to 9227 7915

If we do not answer your call, apologies we are busy grooming. please drop us a text on WhatsApp and we'll respond as soon as possible

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