Pets Eden Dog Grooming Services

Open Floor Concept

With our open floor concept, there is 100% transparency and you'll be able to watch as your furry loved ones are pampered by our gentle stylists. 

Disinfecting of Workstations between Pets

At Pets Eden, we take hygiene very seriously. Grooming Tables & Bath Tubs are disinfected between pets.

Daily Disinfecting of Premises

At Pets Eden, we take hygiene very seriously. Our Premises are disinfected at the end of everyday.

Grooming Charges

(There is a range because most breeds have dogs that vary in size)

• If you are not sure what breed or which size category your dog falls under, don't worry.

• Assessment before Grooming - When your pet arrives, our groomer will discuss with you on what you would like for grooming and advise price accordingly

• If the price is ok with you, then grooming will commence

Grooming Appt (No Transport)

• To Make an Appointment

  • You may either

    1. Book Online Now or

    2. Drop us a text via WhatsApp to 9227 7915

  • We will confirm your booking via WhatsApp as soon as possible

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• Grooming

  • Please send over your grooming instructions when you make your booking

  • If you require a haircut, please also send a picture of your pet in the desired style from a previous grooming session (via WhatsApp 9227 7915)

  • Assessment before Grooming - When your pet arrives, our groomer will discuss what you would like for grooming and advise price accordingly. 

  • If the price is ok with you, then grooming will commence

  • Grooming is usually a 2 to 3hr process. If you have a time constraint, please let us know when you make the booking (preferably) or when you drop off your pet

  • No Waiting - In light of the current Covid-19 situation, we apologize that you will not be allowed to wait for your pet while grooming. Alternatively, you may choose to book 1-way or 2-ways Transport for your pet (Transport Charges apply. Please book ahead to ensure availability)

  • We will let you know when your pet is ready to head home

  • Please pick up your pet Latest

    • by 6.30pm (Mon to Sat)

    • by 4.30pm (Sundays)

    • to avoid any After-Hours surcharge

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• Payment Options

  • The invoice will be ready after Assessment with the Groomer

  • You may choose to pay by​

    • Cash​

    • Nets

    • Credit Card (Visa/Master/Amex)

    • PayNow​​

Grooming Appt (With Transport)

• To Make an Appointment

  • You may either

    1. Book Online Now or

    2. Drop us a text via WhatsApp to 9227 7915

  • Please send in your booking (latest) by 3pm the day before (cos we need time to organize the drivers)​

  • We will confirm your booking via text as soon as possible ​

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• Pick Up & Send Back Timing

  • Pick Up: Between 10am and 12pm

  • Send Back: Between 4pm and 6pm

  • Timing Requests: Possible, however subject to driver's availability

  • Note: Due to the current Covid-19 situation, we request your help to bring your pet to meet with the driver at the carpark/loading bay when he/she arrives. Driver will call/text when on the way

​

• Grooming

  • Please send over your grooming instructions when you make your booking

  • If you require a haircut, please also send a picture of your pet in the desired style from a previous grooming session (via WhatsApp 9227 7915)

  • Assessment before Grooming - After your pet arrives at the shop, as soon as the designated Groomer is available, he/she will assess your pet's condition and discuss with you on hairstyle/treatments and advise price accordingly

  • If the price is ok you, then grooming will commence

  • Grooming is usually a 2 to 3hr process

  • We will keep you posted on your pet's progress while he/she is with us and let u know when your pet is ready to head home

​

• Payment Options

  • The invoice will be ready after Assessment

  • You may choose to pay Cash to Driver​ (please let us know ahead if you need us to prepare change for you)

  • If you prefer, you may choose to do a same-day Bank Transfer/PayNow Transfer (please do note that the invoice is due on the same day)​​